John (Jack) C. Roche

President and Chief Executive Officer

The Hanover Insurance Group


An accomplished leader and highly experienced senior executive with more than 30 years of experience in the property and casualty industry, Jack was appointed president and chief executive officer of The Hanover in October 2017. Under Jack’s leadership, The Hanover is intently focused on building on its unique competitive position as a leading property and casualty company with a set of high-quality capabilities, delivered through a select network of the best independent agents in the business.

The Hanover is one of the largest property and casualty organizations in the United States and one of the 40 oldest companies on the New York Stock Exchange. Since joining the company in 2006, Jack has served in several senior leadership positions. He most recently served as president, Hanover Agency Markets, where he was responsible for the company’s personal and commercial lines business, leading the company’s efforts to expand business written through its agent partners. Jack also has held the roles of president, business insurance; and vice president, field operations, marketing and distribution, across both personal and commercial lines; as well as vice president, underwriting and product management, commercial lines.

Prior to joining The Hanover, Jack served in senior management roles at the St. Paul Travelers Companies, last serving as vice president, commercial accounts. Jack also served in a variety of underwriting and management positions at Fireman’s Fund Insurance Company and Atlantic Mutual Insurance. In addition to his responsibilities at The Hanover, Jack serves on the board of directors for the National Council on Compensation Insurance. Jack graduated with a Bachelor of Arts degree from the University of Connecticut.

John (Jack) C. Roche
Contact Information