VP, Service - Building Solutions, N. America
Tracy Long is Vice President of North American Services for the Buildings Solutions division at Johnson Controls, a multinational company headquartered in Cork, Ireland, that provides products and services for smart, connected buildings and also produces battery solutions. It employs 170,000 people in more than 1,300 locations across six continents and is a Global Fortune 300 company.
Before taking on her current role leading the strategic transformation of the services businesses for North America, Tracy spent a year as an Integration Leader for the field based businesses that came together during the merger between Tyco Inc. and Johnson Controls.
For almost three years prior, Tracy was President of Tyco—Canada, responsible for leading the short- and long-term strategies for the company, which delivered comprehensive life-safety and security solutions to more than 100,000 commercial and industrial customers in that country. She built the Canadian business by integrating three diverse fire and security companies, delivering both growth and cost synergies, while also leading its 2,000 employees through a strategic brand change. Before that, she was Vice President and General Manager of Water and Mechanical products at Tyco’s Fire Protection Products division, where she spearheaded product development and commercialization for category-leading fire products.
In 2014, Tracy was named one of Canada’s most powerful women by WXN, the Women’s Executive Network.
Tracy joined Tyco in 2009, serving initially as Director of Product Management and Marketing at Tyco Fire Protection Products. Before coming to Tyco, she was Director of Business Development at Pentair Residential Filtration, and spent three years at GE, as a global product manager and as a Black Belt in the commercial Six Sigma organization.
Tracy is passionate about mentoring fellow women in business. She served as the chairperson of the global Tyco Women’s Growth Network (WGN). The WGN was a vehicle for the company to support female leadership by promoting their development and retention. The program was championed by Tracy and provides opportunities for women across the company to participate in activities to help sharpen their business acumen and gain access to a targeted set of development opportunities.
Tracy holds a bachelor’s degree in Social Studies from Harvard University and a master’s degree in business administration (MBA) from the Stanford Graduate School of Business.