EVP and Chief Information Officer
As the Chief Information Officer of Synchrony Financial, Carol is committed to driving our overall Information Technology strategy and vision, with a continuous focus on payments innovation. As CIO of GE Capital Retail Finance for the last three years, she has led growth for clients, dealers and providers by developing strong technology partnerships, delivering innovative solutions and driving the company’s digital transformation.
During her ten years with GE, Carol has held various senior leadership roles, focused on IT governance, security, business development, digital and marketing. Before joining GE, Carol spent nearly a decade in technology consulting at Accenture. She focused on the financial services sector, delivering strategic and complex technology initiatives to drive growth and operational excellence for clients.
Throughout her more than 20 years in information technology, Carol has leveraged her deep technology and financial services background to develop creative technology solutions to meet the needs of customers and clients.
Juel earned a Bachelor’s degree from College of the Holy Cross and is a mentor to Women in Technology.